Innovative Solutions to IoT Device Security

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The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new security risks. Let’s look at some new ways to keep your IoT devices safe. What are the security risks for IoT devices? IoT devices are vulnerable to many types of threats. Some of…

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5 New Trends from a Study on the State of AI at Work

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The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools.  The goal is to use AI to…

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Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

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When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today. Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit…

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7 Great Examples of How AI is Helping Small Businesses

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Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…

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Top Technologies Transforming Customer Service Today    

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Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…

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Data Breach Damage Control: Avoid These Pitfalls

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Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires…

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